FAQ

Do you have an intro offer?

Yes we do 🌊✨
You can find all of our intro offers at surfshackyoga.com/pricing.

We offer:
• 2-Class Pack for $25 — valid for 6 months
• Intro Week for $40 — 7 classes in 7 days to try everything the Surf Shack has to offer 🏄‍♀️🕯️

Perfect for dipping your toes in and finding your flow.

Can I pause my membership?

Yes 🌊
You can pause your membership anytime, for as long as you need. Life ebbs and flows — your practice can too. 🏄✨ Just email info@surfshackyoga.com with the dates you need your membership paused.

What is the cancellation policy for memberships?

You can cancel your membership anytime — no fees, no fuss 🌊✨
We like to keep things easy and flexible.

You need to give us seven days notice if you want us to cancel it but you are able to in the app or website at any time.

What is the cancellation policy for classes?

Please cancel at least 4 hours before class to avoid a $10 late cancel fee 🌊
This helps us open your spot up for someone else on the waitlist.

How do I cancel my membership?

You can cancel right from your account 🌊

Head to:
Profile → Memberships & Credits → Select your membership → Cancel Membership

A couple of notes:
• Your membership will stay active until the end of your current billing cycle
• You’ll receive an email confirmation with your final payment date
• If your membership was purchased in-studio, just email us and we’ll take care of it for you 💛
• If there’s a minimum commitment, cancellation will be available once it’s completed

What classes would you recommend for a beginner?

Start with Hang Ten Hatha 🏄‍♀️ — it’s the perfect place to learn the foundations and build confidence.

If you prefer a room temp class:
• Sea Breeze Flow 🌊
• Sea Breeze Core Ride ✨

All of our classes are beginner-friendly, and our instructors will always offer options so you can move in a way that feels good in your body. No experience needed — just bring yourself.

How does the student discount work?

Email us at info@surfshackyoga.com with your name + a photo of your student ID 🌊
We’ll add a 10% discount to your profile.

How do I use my guest passes?

Guest passes are ready to go as soon as they’re included in your membership 🌊

To book:
• Book your own class
• Tap Book a Guest
• Select Reserve for: Guest

Note: Guest passes can only be used if they were included in your membership at the time of purchase.

When does my membership start?

If your membership is set to First Use, it won’t start until you use it 🌊

Your membership will activate when you:
• Check into your first class
• Late cancel
• No-show

Until then, it will show as Pending Activation in your account ✨

Are mats and props provided?

Yes 🌊

Mats are always set up for you in the studio — just arrive and flow 🏄‍♀️✨

We also provide all props (blocks, straps, bolsters, blankets) so you can fully settle into your practice.

For our Hot and Tropical classes, mat towels are required for safety and comfort — these are available for purchase at the studio. 💛

Are there lockers?

Yes 🌊
We have lockers available for your belongings, but please bring your own lock if you’d like to secure them.

Once class begins, the studio doors are locked so everything stays safe while you’re on the mat 🏄‍♀️✨

What if I arrive late — can I sneak in after the class starts?

Once class starts, the doors are locked to keep the space and everyone’s belongings safe. We recommend arriving a little early so you can settle in and ease into your practice. 💛